The CV template that gets you shortlisted for IT Helpdesk roles.
Not a generic resume theme. The exact structure and framing that has taken ISOP graduates from zero callbacks to interview offers — yours to edit and use today, for AUD $99.99.
Built from real hiring outcomes, not guesswork
Screened-for structure
Section order and phrasing built around what Helpdesk hiring managers actually look for first — not a generic "creative" layout.
ATS-friendly formatting
Clean enough to pass applicant tracking systems, not just look good to a human — most free templates fail this quietly.
Fully yours
Editable file, no watermark, no subscription. Fill it in once, reuse it for every application.
IT Helpdesk CV Template
A single, focused product: the CV format built from what's worked for fresh graduates breaking into Helpdesk and Technical Support roles in Australia. No course, no commitment — just the document that gets you past the first filter.
What's inside
The editable template file
Structured for zero-to-limited-experience IT graduates — built to translate coursework and projects into Helpdesk language.
A short how-to-fill-it-in guide
What goes in each section and why, so you're not guessing at what to write.
Delivered to your inbox
Sent directly to the email you check out with — no account, no login required.
IT Helpdesk CV Template
The format that's gotten graduates shortlisted.
- Fully editable CV template file
- Short how-to-fill-it-in guide
- Secure checkout via Stripe
- Yours to keep and reuse
Delivered to your inbox within a few hours of purchase.
Honest note from Milan: if you've sent this template out and it's not getting you callbacks, that's a sign you need a 1-on-1 CV review, not another template. At that point I'd genuinely rather you stop guessing and join PDE+Helpdesk, so I can personally rebuild it with you.
Don't stop at the CV. Rehearse the interview, then fix what went wrong.
The CV gets you the callback. The interview is a different skill — and the one most candidates lose the offer on. This $299 add-on price is only available when booked together with your CV Template purchase.
Mock Interview + Feedback Session
One full mock interview (1 hour minimum), then a separate feedback session right after (1 hour minimum) to break down exactly what to fix — booked once you've actually landed an interview.
- 1x Mock interview (1hr min)
- 1x Feedback session right after (1hr min)
Add-on price — only available with a CV Template purchase. Didn't buy the template with us? Mock interview practice is included in PDE+Helpdesk instead.
Questions people ask us
Most CV templates are built by designers who've never screened a Helpdesk application. This one is built from what has actually gotten ISOP graduates real interviews — the structure and framing matter more than the fonts.
No — this is the template only, self-serve. PDE+Helpdesk ($500) adds a personal 1-on-1 CV review, job-market coaching, a Helpdesk fundamentals session and a mock interview. Plenty of people start here with the template, then upgrade once they're closer to interviewing.
It's sent directly to the email you use at checkout, usually within a few hours. No account or login needed.
Yes — message us on WhatsApp and we'll book you straight in, no need to buy the template first.